Category: Artificial intelligence

  • Conversational AI for Customer Engagement: Transforming Interactions

    Revolutionizing Customer Engagement: The Power of Conversational AI Because messaging conversations happen in near real-time between two people, they are more like “conversations” than communications through a channel like email. When a business remembers a customer’s preferences and tailors the conversations accordingly, it helps build a trusting relationship. By using these strategies, companies can leverage…